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Rylees - the best for your hair
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Shipping Policy

FREE STANDARD SHIPPING on orders over $50!

Free shipping is calculated by the initial cost of your order, before discounts are applied. Free shipping applies only to the Continental U.S. and Canada. Rylees guarantees shipment of all in-stock orders within 1-2 business days from the time the order is received. In most cases, any in-stock order received by 12PM CST is shipped the same day (exclusive of weekends and holidays). Should a case arise where the product you ordered is out of stock, we will contact you via email to inform you of the delay. However, under normal conditions you should receive your product within 5 to 7 business days. Every Rylees customer will receive a purchase confirmation, via email, that provides carrier and tracking information for their product. This information allows you to locate your product anytime during the transit process. Orders shipped via Canada Post will have a delivery confirmation number since the post office does not offer real time tracking.

Please note that we are a Canadian based website however, some of our products ship from the US and may be subject to delays and charges beyond the control of Rylees, such as increased shipping time, your particular governmental regulations, and Customs service agencies policies. (We use Canada Post/USPS when we can to ship to the US to help avoid customs charges.)

Shipping time for domestic orders is typically 3-5 business days. For international orders, expect shipping to take 7-15 business days, depending on your location.

For our International Customers (Residing outside of Canada or the United States), please contact our customer service via email at CustomerService@Rylees.ca for a shipping quote for your country. Make certain that you include all pertinent shipping information such as the name of your city, postal/zip code and country. International customers should be aware that international orders are subject to delays and charges beyond the control of Rylees, such as increased shipping time, your particular governmental regulations, and Customs service agencies policies.